Warranty & Product Care

Effective Date: October 2025
Entity: ADYRA Wellness Pty Ltd (Australia)
Contact: info@adyra.com.au

At ADYRA, we take pride in the craftsmanship, durability, and natural integrity of our wellness products. Every item is thoughtfully designed to last and to support your mindful, sustainable lifestyle.

Please read below for warranty coverage and simple care instructions to help you extend the life of your ADYRA products.

1. Warranty Overview
ADYRA offers a limited warranty of 12 months from the date of purchase for all eligible physical products. This warranty covers manufacturing defects in materials or workmanship under normal, intended use.

2. What’s Covered
- Manufacturing defects such as faulty stitching, delamination, or material separation.
- Damage caused during shipping or delivery (reported within 7 days of arrival).
- Defective components that compromise the product’s functionality.

3. What’s Not Covered
- Normal wear and tear or natural aging of materials.
- Damage due to misuse, improper cleaning, storage, or exposure to extreme conditions.
- Modifications, third-party repairs, or damage from accidents or neglect.
- Products purchased from non-authorized resellers.

4. Warranty Claim Process
- Step 1: Email **info@adyra.com.au** with your order number, photos of the issue, and a brief description.
- Step 2: Our team will assess your claim within 5 business days.
- Step 3: If approved, we will offer a free repair, replacement, or credit (at our discretion).

5. Product Care Guidelines
Following these tips helps maintain the quality and longevity of your ADYRA gear:

**Yoga Mats**
- Wipe gently after each use with a soft cloth and natural cleaner.
- Avoid direct sunlight or heat for prolonged periods.
- Store flat or loosely rolled, cork-side out.

**Bags & Fabric Items**
- Hand-wash in cold water using mild detergent.
- Do not bleach, tumble-dry, or wring.
- Air dry in the shade.

**Wood or Cork Products**
- Wipe with a slightly damp cloth; avoid soaking.
- Do not use harsh chemicals or abrasives.
- Allow to air-dry completely before storage.

6. Sustainability Note
Our materials are chosen for durability and environmental responsibility. With mindful care, your ADYRA product should serve you for years.vWhen it reaches end-of-life, please recycle or repurpose where possible.

7. Contact
For warranty questions, product-care guidance, or sustainability inquiries, please reach us at: **info@adyra.com.au**

Warranty & Product Care

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